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This article was written by Janine Coover, Senior Usability Consultant at Catalyst Group and Nick Gould, CEO of Catalyst Group.

Website: Catalyst Group

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Usability Study: Shopping For Bedsheets – How Hard Could It Be?

Online shopping is a great way to economize and reduce the stress of shopping, but shopping online for certain types of products can be harder than shopping in person. Recently, I looked at how well major online retailers (Macy’s, Target and Overstock.com) facilitate shopping for a deceptively complex, though very ...

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